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    Returns

    Lost Packages and Stuck Shipments

    • The customer is responsible for filing a lost package claim with the USPS or UPS in the event of a lost / misplaced package. We provide tracking for every order.
    • Blackstone Labs is not responsible for packages sent to the wrong address.
    • Blackstone Labs is not responsible for packages once they are in the hand of the carrier.

    Returns and Exchanges (DOMESTIC / US)

    • No returns or exchanges on orders after 30 days.
    • We do not accept opened supplements for returns or exchanges all items must be UNOPENED. 
    • Freebies / add-ons / promo items are not eligible for return or exchange.

    Returns and Exchanges (INTERNATIONAL)

    • All sales are final outside the US
    • We are not responsible for any lost packages, delays in transit, seized packages, etc.
    • Your country may charge you duties, taxes, or import fees. Blackstone Labs is not responsible for any of these duties, taxes, or import fees.